Website Checklist for Clinics and Restaurants in the Philippines

Clinics and restaurants have one thing in common: people search on their phones, often in a hurry, and pick whichever place gives them answers fastest. Where are you? Are you open? How much? How do I book or order? This checklist covers what your site needs, then what is specific to each type of business.

Most visitors will be on a phone, often on mobile data. Test your site on a real phone.

• Text readable without zooming.
• Buttons big enough to tap.
• Pages load quickly. Compress photos before uploading.
• Phone number is tap-to-call.

On the home page, in the first screen, show:

• Business name and what you are (for example "Family dental clinic in Cebu City")
• City or area served
• Opening hours
• One main button: Call, Book, Order or Message

• Full address written exactly as on your signage and Google profile
• Landmarks and parking info, which matter in the Philippines where street addressing can be confusing
• Embedded Google Map and a directions link
• Phone number, email, and Viber, WhatsApp or Messenger if you use them
• Holiday and typhoon notice area you can update

• Real photos of your place and team, not stock images
• Real customer feedback, only with permission
• Business registration and permits details you are comfortable showing
• A clear About page with real names and roles

• HTTPS padlock
• Page titles and descriptions that mention what you do and your city
• Google Business Profile linked
• Basic analytics so you know what works
• Privacy notice that explains how you handle information collected through forms. Philippine businesses handling personal data should be aware of the Data Privacy Act. Ask a qualified professional about your obligations.

Create a short page for each main service, for example check-up, dental cleaning, braces, lab tests, vaccinations. Describe in plain language what happens, who it is for and what to prepare. Avoid promising results or cures.

• Names, specialties and schedules, only if the doctors have agreed
• Accurate credentials. Never invent or exaggerate qualifications
• A clear photo

• Booking form or number prominently placed
• Walk-in policy and appointment hours
• What to bring: valid ID, previous records, HMO card
• Accepted HMOs and payment methods, written clearly and kept current

• Price ranges or consultation fees if you are able to share them
• Emergency note: tell visitors to go to the nearest emergency room or call local emergency numbers in urgent cases, since a web form is not for emergencies
• FAQs: first visit, cancellations, children, senior or PWD discounts where applicable

Do not publish before-and-after photos or testimonials without written consent. Keep medical content general and accurate, and have the clinic's doctors review it. Follow rules that apply to healthcare advertising in the Philippines.

• Put the menu in text on the page, not only as a photo or PDF. Text can be searched, read on small screens and translated.
• Show prices, and update them when they change. Out-of-date prices cause arguments.
• Mark popular items and note common allergens where you can.
• Good photos of your best sellers.

• Direct line for orders: phone, Viber or Messenger
• Links to the delivery apps you use
• Delivery area, minimum order, and cutoff times
• Payment options such as cash, GCash, Maya or cards
• Reservations for groups, and a contact for events and catering

• Opening hours, including last order time
• Dine-in, takeout, delivery
• Parking, kid-friendly, accessibility, aircon, function room
• Holiday schedule

• Link to your Google reviews and Facebook page
• Photos of the dining room and food that match reality

For most small sites, 5 to 7 pages are enough:

1. Home
2. Services (clinic) or Menu (restaurant)
3. About
4. Contact and location
5. FAQ
6. Privacy and terms
7. Optional: blog or news for updates and tips

• Use your city and barangay or area naturally in headings and text, such as "dental clinic in Makati" or "restaurant in Davao City". Do not repeat it unnaturally.
• Match your name, address and phone exactly across the website, Facebook and Google Business Profile.
• Add structured data for local business so search engines can read your details. A developer can do this.
• Ask real customers for Google reviews.
• Keep the site updated. An abandoned site with old promos hurts.

• Menu or price list only as a blurry photo
• No tap-to-call button
• Hours wrong on the website but right on Facebook
• Stock photos of foreign clinics or food
• Slow pages from huge images
• Contact form that nobody checks
• No mention of the city

• Loads fast on mobile
• Clear name, city, hours
• Main action button
• Address, map, phone
• Real photos
• Services or menu in text with prices
• Booking or ordering path
• FAQs
• Privacy notice
• Google Business Profile connected
• Someone assigned to keep it updated

Need a site for your clinic or restaurant? Contact A2K Solutions. Send us your business details and we will outline what your site needs and what it would cost.